The Hotel Hirsch in Fellbach Schmiden
The philosophy of our house
Our hotel is a third generation family business . This argues for our experience in the exposure to all our guests. Unusual for the hotel- and catering trade is our large number of long lasting employees. Our long dated ambition is the continuous increase of quality in order to become a 4-star hotel. At present we belong to the exalted 3-star domain. With the opening of our "Swabian" taverns in the listed farmhouse as well as the complete conversion of our restaurant in 2005, we are improving and expanding our target-orientated proposals.
Business management
Transparent and comprehensible - one-stop property and management. Frank and open to criticism, demonstrating respect for our employees, as well as for their knowledge, experience and competences.
Employees
Insightfully, fair and social. We demand and encourage willingness to perform one's own initiative, knowledge, expertise, as well as cordial exposure to our guests, colleagues and superiors.
Economy
Being a medium-sized family business, we are performance-related. Our request is to render high-quality services while thinking economically. From our furnishers we expect top-quality, a fair price-performance-relation, reliability and an unbureaucratic administration.
Guests and customers
We are proud of our large number of regular guests. Our modern business-hotel, combined with the familiar atmosphere and the way we react to the wishes, requests or possible complaints, stand for this success. A demonstrable, very good price-performance-relation has always been the condition of our appearance.
Nature and environment
Protection of our environment as well as responsible handling with our natural resources is close to our heart. Wherever it might strike us being possible, we try to reduce needless consumption. Waste separation and the active protection of our environment are a matter of course for us. To conserve and protect the earth in the present and the future.
Quality
A high quality standard and its saving are also conditions of our long lasting, successful existence. We willingly order our products from regional suppliers. Even resident farmers furnish us with their fresh products. For us and our guests, only top-quality at a fair price. And it has always been like this.
Tradition and experience
We have been keeping our successful family business for more than 100 years, now. Continuity in business management as well as a systematic professional and personal further education enable us to look ahead positively. Benefit from our long experience!
Ethics (moral and understanding)
We attach a big importance to ethic right exposure among each other and with our environment. Manners, understanding, fairness and objectiveness are reflected in our behavior. This is what we would like to pass on.
